Free checklist · harassment duty

Are you ready for the new harassment duty?

From 30 October 2026, employers can be liable when their staff are harassed by clients, families, contractors or the public, unless they took all reasonable steps to prevent it. This free checklist shows you where you stand in about 10 minutes.

15 checksAbout 10 minutesBased on Acas and EHRC guidanceFree

Free download

Free: harassment duty checklist. 15 checks, 10 minutes.

See where you stand on the new duty to prevent harassment, including harassment by clients and families. Based on Acas and EHRC guidance.

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What it covers

  • Policy and leadership
  • Knowing your risks, including lone working and home visits
  • Telling staff, clients and families what you expect
  • Training and reporting
  • Records and review

Who it's for

  • Care homes and home care providers
  • Owners, registered managers and responsible individuals
  • Any employer whose staff deal with clients or the public
  • England, Scotland and Wales

What you get

  • A 2-page checklist to print or fill in
  • A simple guide to what your answers mean
  • Where to start if you find gaps
  • Links to the official guidance it is based on

Found some gaps?

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General guidance, not legal advice. Arbiter HR is an HR consultancy, not a firm of solicitors.

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