Done for you

HR services for employers in South Wales

Independent HR for organisations of any size, specialising in health and social care. Acas-aligned. Online or in person across Swansea, Cardiff, Bridgend, Neath Port Talbot and Llanelli. Every price fixed and agreed before we start. Health or social care provider?

Fixed-Price Promise No retainer Usually starts within a week Acas-aligned

Main services

What we can do for you

Tap any service to get in touch. The price we quote is the price you pay.

Workplace Investigations

Fixed fee · quoted after a free call

Independent investigations into misconduct, grievances, harassment and safeguarding concerns. Includes a written report with findings. How it works

Disciplinary Hearings

Fixed fee per case

We chair the hearing, write the outcome letter and advise on next steps.

Grievances

Fixed fee per case

Grievance meetings handled fairly from start to finish, with a clear written outcome.

Policy Writing

Fixed fee per document

Policies, handbooks and contracts written for your business, in plain English.

Sponsor Licence Compliance

Fixed fee audit

Mock UKVI audit, payroll and CoS checks, right-to-work records and a clear action list. Delivered by a competent Level 1 UKVI user. Not immigration advice. What's checked

Coming soon · Arbiter Casework

Prefer to run the case yourself?

Step-by-step guidance for grievances, investigations, disciplinaries and more, with letters and reports drafted for you. From £149 per case. Join the waiting list to lock in today's prices for 12 months.

Join the waiting list

How it works

Three simple steps

Free chat

Tell us what's going on. No cost and no commitment.

Fixed quote

You get a clear scope and one fixed price in writing. That price will not go up unless you agree extra work first.

We get to work

Online or in person. You get regular updates and clear paperwork.

Also available

Other HR support

Performance Improvement Plans

Fair, structured plans that give staff a real chance to improve.

Absence Management Reviews

Short and long-term absence handled with care and the right process.

Workplace Training

Practical training for managers on difficult conversations, performance and absence.

Recruitment Support

Job descriptions, adverts and interview plans done properly.

HR Systems & Automation

Templates, workflows and trackers that keep HR running smoothly.

HR Retainer

Ongoing HR advice whenever you need it, without a full-time hire.

Workplace mediation is coming soon, pending CMC accreditation.

Questions

Before you book

What does an investigation include?

Planning, interviews with the people involved and witnesses, a review of the evidence, and a written report setting out findings of fact. You then make the decision.

Are you solicitors?

No. Arbiter HR is an independent HR consultancy. We do not give legal advice or represent anyone at tribunal. Where legal advice is needed, we refer you to a qualified employment solicitor.

How quickly can you start?

We reply to every enquiry within 24 hours, and work can usually start within a week. Suspensions and safeguarding cases come first.

Contact

Let's talk

Your first consultation is free. We reply within 24 hours.

BasedNeath Port Talbot, South Wales
HoursAlways open