HR for health and social care
Health and social care is our specialism. Arbiter HR was founded after nine years of HR case management and operations leadership in the sector. We understand the pressure you work under, because we have worked under it.
Health and social care organisations of every size, from single services to large providers who need an independent, impartial investigator.
Generalist HR consultants often miss what makes health and social care different. We know the regulatory pressure from CIW and CQC, how safeguarding and employment processes interact, the realities of rotas and agency cover, and how fast you need answers when a member of staff is suspended.
Safeguarding comes first. When a concern is raised, we work alongside your safeguarding lead so the employment investigation never delays or compromises the safeguarding response.
From 30 October 2026, employers must take all reasonable steps to prevent sexual harassment, and become liable for harassment of staff by third parties. In health and social care, that includes patients, service users, residents and their families. Our harassment and sexual harassment prevention range includes kits, ready-to-run staff and manager training, and a Care Add-On for care providers.
We are based in Neath Port Talbot and work in person across Swansea, Cardiff, Bridgend, Neath Port Talbot, Llanelli and the Valleys. Much of the work can also be done online, so we support employers across the UK.
Read: a safeguarding allegation in a care home and a grievance in a small care team.
Questions
Yes. Arbiter HR was founded after nine years of HR case management in social care, so we understand regulatory pressure, safeguarding interfaces and how fast providers need answers.
Yes. Suspension and safeguarding cases are prioritised, because delay creates its own risk. We reply to every enquiry within 24 hours.
Yes. We work with organisations of every size, including large providers that need an independent, impartial investigator.
Swansea, Cardiff, Bridgend, Neath Port Talbot, Llanelli and the Valleys in person, with remote support across the UK.
Contact
Your first consultation is free. We reply within 24 hours.